warga62Privacy Policy

This page describes what we collect when you use warga62, how we protect that data, and what rights you hold over your information. Our privacy commitments apply to your account, your gaming activity, your payment details, and your personal data—whether you access warga62 via our Android app, iOS browser, or desktop web interface.

We at warga62 take data protection seriously because your trust is fundamental to our platform. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or when you log in from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your information remains encrypted and subject to strict access controls. This policy outlines exactly what we collect, who may access it, and how long we retain it.

If you have questions about our data practices or wish to exercise your privacy rights, contact our support team via the channels listed at the end of this policy.

What Data We Collect on warga62

We collect several categories of information to operate our platform and process your transactions. When you register a warga62 account, we collect your email address, phone number, and full name. We require you to create a password and, for your security, we implement two-factor authentication (2FA) on your account.

During your first deposit, we collect identity verification documents: a clear photo of your Indonesian ID card (KTP) and proof of address (such as a bank statement, utility bill, or rental agreement). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations. We do not share these documents with third parties except where required by law or government authority.

Every transaction on warga62 generates a record: your deposits, withdrawals, game plays, wins, and losses. These records include the date, time, amount, payment method, and game or market involved. We maintain these logs for accounting, dispute resolution, and regulatory compliance.

Our servers collect technical data: your IP address, device type (Android, iOS, desktop), browser type, and network information. We use cookies and similar technologies to remember your login state, preferences, and browsing history within warga62. These cookies help us provide a seamless experience across devices and sessions.

Sensitive data and third-party processors

We do not collect sensitive personal data such as medical history, biometric information, or genetic data. We do handle financial data—your payment method details, bank account numbers, and e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet accounts). This data is encrypted in transit and at rest.

Our payment processors—the payment gateway providers who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfer corridors—have access to your financial information as part of transaction settlement. We have data-processing agreements with each processor ensuring they follow strict confidentiality and security standards. These processors act only on our instructions and do not use your data for their own marketing or purposes.

Our hosting provider, analytics provider, and customer support platform may access certain data (such as account activity logs and support tickets) to provide their services. We have contracts with each ensuring data is processed only for specified purposes and remains confidential.

How We Use Your Data on warga62

We use your data for several lawful purposes. Your email and phone enable account management, password recovery, and customer support communication. Your identity documents allow us to comply with anti-money-laundering and know-your-customer (KYC) regulations, a legal requirement for any financial services platform.

Your transaction records allow us to process deposits and withdrawals, calculate your balance, settle game outcomes, and generate accurate statements. We use technical data (IP, device, browser) to detect fraud, prevent account compromise, and maintain platform security.

We do not use your data for marketing unless you opt in. We do not sell your data to third parties for any purpose. We do not share your data with advertisers or data brokers. If we receive a government request (subpoena, warrant, or similar legal order), we will comply if required by law, but we will notify you of the request where permitted to do so.

Your privacy on warga62 is protected by encryption, access controls, and staff confidentiality agreements. We store only the data necessary to operate our platform and comply with law.

warga62 Data Protection Team

Data Retention and Deletion

We retain your account data for as long as your warga62 account remains active. If you close your account, we retain transaction records for five years to comply with financial regulations, but we anonymize your personal data (email, phone, name) after two years, except where we are legally required to keep it.

You may request deletion of certain personal data (such as your phone number or proof-of-address document) at any time by contacting our support team. We will delete it unless we are legally required to retain it or unless it is necessary to process your pending withdrawal or dispute.

Your Rights and Data Access

You have the right to access the personal data we hold about you. You may request a copy of your data by emailing our support team with your warga62 account email address. We will provide a structured, portable export of your information within 30 days.

You have the right to correct inaccurate data. If your name, email, or phone is incorrect on your warga62 account, you can update it directly in your account settings, or contact support for assistance.

You have the right to request deletion of your personal data, subject to legal and operational exceptions noted above. Deletion requests are processed within 30 days unless legal requirements or pending transactions necessitate retention.

You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.

Your privacy rights on warga62

  • Right to access: request a copy of all personal data we hold
  • Right to correct: update your account details at any time
  • Right to deletion: request removal of personal data, subject to legal exceptions
  • Right to data portability: receive your data in a machine-readable format
  • Right to lodge a complaint: contact your local data protection authority

Cookies and Tracking on warga62

Our platform uses cookies—small text files stored on your device—to remember your login state, language preference, and gaming preferences. These cookies persist across sessions so you do not need to re-enter your email every time you visit warga62.

We use analytics cookies (from standard providers) to understand how players navigate warga62, which games are most popular, and where technical issues occur. These cookies do not identify you personally; they aggregate behavior patterns to help us improve our platform. You can disable analytics cookies in your browser settings without affecting your ability to use warga62.

We do not use tracking cookies for third-party advertising. We do not allow advertisers to place cookies on warga62. If you see advertisements for warga62 elsewhere on the internet, those are placed by us directly, not by data brokers or ad networks.

Security Measures and Data Protection

We at warga62 use industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. Your payment information is encrypted both during transmission and at rest in our database. We implement access controls so only authorized staff can view sensitive data, and only when necessary for their work.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain a security incident response plan so that if a breach occurs, we notify affected users and authorities as required by law.

We cannot guarantee absolute security—no online system is entirely immune to attack—but we maintain reasonable and proportionate safeguards consistent with industry practice for gaming and financial services platforms.

International Data Transfers

Our servers may be located outside Indonesia. If you access warga62 from Indonesia but our data centre is in another country, your data is transferred internationally. We ensure all international transfers comply with data protection standards through encryption and contractual safeguards with our hosting providers.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on warga62. Your continued use of the platform after changes constitutes your acceptance of the updated policy.

Contact warga62

If you have questions about our privacy practices, wish to access your data, or want to exercise your rights, contact our support team:

We respond to privacy requests within 30 days. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority or regulatory body.

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